![]() Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays. Built For Compatibility All Poly USB headsets and personal speakerphones are. This forum replies or post is based upon my personal experience and does not reflect the opinion or view of my employer. Yo estoy utilizando la última versión de la app 3CX Windows (v18.9. Plantronics Hub for desktop lets you select your language and features. I am just a simple volunteer in the community like everybody else. The title Admin is a community setting and does not reflect my role. Buy Now Contact Sales Voyager 5200 Overview Features Specifications Reviews Resources Support Starting At 119.95 Contact Sales Buy Now Take the call anywhere Here’s the thingyou’re not a typical 9-to-5 worker. Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution". Additionally can you use Poly Lens and see if headset settings can be managed through this other software? ![]() Here you will have the option of selecting low, medium or high. Using the 3.5 mm connector will turn your headset into analog device and HUB cannot interact with devices using a non-USB connection. Step 1 Download the Poly Hub Software Step 2 Connect your Poly headset to your computer Step 3 Once your headset is connected to your computer, go to settings within the Poly Hub software Step 4 Go to Ringtones Step 5 Go to Volume Step 6 Go to Sidetone. We are not aware of any such issue so can you share any screenshots so that I can see what is happening? One important thing is that you need to use the USB A OR C connector to connect it with computer only then HUB will be able to read your headset settings. Plantronics HUB for iOS/ Android BackBeat Poly Lens for mobile (Coming soon) Update firmware with Plantronics HUB You can update the firmware on your headset (if applicable) by downloading Plantronics HUB software on your Win/Mac computer.
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